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Don't Be Duped By Alarm Cold Calling

Author: Beds Police Published: 21st February 2012 10:18

Don't Be Duped By Alarm Cold Calling Don't Be Duped By Alarm Cold Calling Bedfordshire Police are reminding residents in the county to be extra cautious when buying alarms over the telephone. 

The warning comes after a number of residents in the Luton area contacted the force as they were concerned after receiving calls from alarm companies saying they had been endorsed by the police.

Crime Reduction Officer, Lara Curtayne, would like to advise all residents that Bedfordshire Police does not endorse or promote any company or service. 

Lara said: "I would advise anyone receiving similar telephone calls to contact their local Trading Standards Office, and remember, if you are offered a deal which sounds too good to be true - it usually is."

Here's some advice to follow should you want to buy an alarm or if anyone receives a call like this: 

  • Please refer to your local Trading Standards office for a list of approved traders or visit http://www.nsi.org.uk/ for approved alarm and CCTV installers.
  • Always get 3 quotes for comparison and ensure that all costs are explained to you.
  • If you receive a cold call, please report it immediately to your Local Trading Standards office or complete the online complaint form at Consumer Direct: https://secure.consumerdirect.gov.uk/reportascam.aspx
  • To help stop cold calling  you can sign up for Telephone Preference Service (TPS) but do allow 28 days for it to take effect.  

Further advice on how to stop cold calling is also available at: http://www.which.co.uk/technology/phones/guides/ten-tips-to-stop-cold-calls/

 

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