Kernow Urgent Care Services
| Published: 21st December 2007 12:56 |
As of April 1st 2006 the out of hours medical service for all practices in Cornwall is provided by Kernow Urgent Care Services, run by Serco Health.
This operates between 6.30pm and 8am weekdays and 24 hrs weekends and Bank holidays.
The doctors working for the service are a mixture of local GPs and other Doctors (many of whom are foreign agency doctors), with Nurse Practitioners working some shifts.
The main facilities are;
 | Primary Care Centres, most of which are based in Community Hospitals offering consultations by appointment. |
| A fleet of emergency cars fitted with medical and communication equipment and manned by fully trained drivers. |
| A communications centre staffed by experienced telephonists doctors and nurses to deal with enquiries and "triage" (prioritise) requests for emergency help. All visit and clinic requests are discussed with a Doctor or Nurse. |
| Emergency Dental Service on the Truro site at certain times. (This is not a Kernow Urgent Care service) |
| Links with other support services. |
Patients contacting the service out of hours will speak to a telephonist who will take details. If telephone advice, a clinic appointment or a visit is requested will arrange for the Doctor to phone back.
Please note that all calls are recorded for audit and training purposes, and for your protection.
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