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M & S Portsmouth Proposed for Closure

Published: 20th April 2017 10:07

M&S has today announced that it is consulting with colleagues on the proposed closure of its Portsmouth store in the Cascades Shopping Centre. They have said that if the proposal goes ahead all 100 colleagues would be guaranteed redeployment at nearby stores.

The announcement is part of wider proposals to close six stores across the UK. If the proposal goes ahead, the store would close early next year. 

M&S say that they are also planning to open a new Foodhall in Portsmouth at the Ocean Retail Park, with the aim to open early in 2018.

Gordon Scott, Regional Manager of Home Counties South at M&S, said: “Proposing to close our store in Portsmouth is not a decision we have taken lightly. We value the loyalty of our customers in the city and know that some of them will be disappointed by this proposal. 

“We are working closely with our colleagues on the consultation and would help them relocate to other stores, should the closure go ahead. It is our intention that nobody would leave M&S.

“We are committed to delivering the very best of M&S for shoppers in the area, which includes the proposed new Foodhall at Ocean Retail Park and our recently opened store in Havant.”

M&S Havant opened in 2016 and features Clothing, Home and Food, as well as an M&S Café.. The store also offers M&S’ free Collect in Store service, which allows customers to order at M&S.com and pick up their Clothing and Home purchases the very next day. M&S also has an Outlet store at Gunwharf Quays.

The proposed closure of M&S Portsmouth is part of M&S’s five-year UK store estate programme announced in November after a full review of its UK store portfolio. The plans include opening 200 new Food-only stores and selling Clothing and Home from 60 fewer locations. They say that the result will be more, conveniently located M&S stores but fewer, more inspirational Clothing and Home stores that offer customers better ranging and availability.

In addition to Portsmouth, M&S has also proposed the closure of Monks Cross Simply Food, Worksop Simply Food, Warrington, Wokingham and Slough stores. 

Steve Rowe, Chief Executive of Marks & Spencer, said: “M&S stores will always be an integral part of our customer offer, working seamlessly alongside our website, M&S.com, to deliver great products and service to our customers. However, our customers’ shopping habits are changing. Picking up food for now or tonight rather than doing one big shop or browsing and shopping online and collecting in store are great examples of this and we are committed to adapting our business so that we stay in tune with our customers.

“This means there will be more M&S colleagues working in an increased number of convenient locations, serving more customers. It also means that we will open new stores, some will reduce in size, some will move, some will close and others will convert to Food-only. Each proposal we make will be very carefully considered with our colleagues and customers firmly front of mind. It is our intention that nobody leaves M&S and we will work as hard as possible to ensure that we can deliver against this promise.”

M&S currently has 959 UK stores – 304 full line stores, 615 Food-only stores and 40 Outlets.

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New User
At 10:13 on 29th April 2017, New User commented:
I feel that Portsmouth City Council need to do something about developing the Northern Quarter urgently to promote retail business in the city. If M & S close, what next ? I am so disappointed to hear they may close this store.

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