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Two Neston Phone Boxes Under Consultation for Possible Removal

Published: 13th January 2020 12:34

BT are consulting with Cheshire West and Chester Council over the possible removal of two payphones in the Neston area.

They are located at the junction of Jonson Road/Marlowe Road and at the junction of Marshlands Road/ Homecrofts in Little Neston. The consultation is due to finish on 23 January.  If you wish to make representations for the retention of these payphones, you will need to contact your local ward member for Cheshire West and Chester Council:

Cllr Andy Williams (Jonson Road/Marlowe Road payphone)

Cllr Louise Gittins (Marshlands Road/Homecrofts payphone).

If you know of anyone who regularly uses these payphones and who may not keep in touch with local matters via the internet, please make sure they are aware - there are notices posted on the payphones.

Payphones in Neston under consultationOne of the Neston payphones currently under consultation for potential removal.

Three other payphones staying

BT has recently completed a consultation with Cheshire West and Chester Council over the proposed removal of three other payphones in the area.

Following responses from the council received during the consultation these particular payphones will remain in place:


  • Junction of Landseer Avenue/Raeburn Avenue, Little Neston, Neston
  • Opposite Royal Oak Hotel, Lees Lane, Little Neston, Neston
  • Adjacent to church, Coastguard Lane, Parkgate, Neston

A BT spokesperson said: "Most people now have a mobile phone and calls made from our public telephones have fallen by around 90 per cent in the past decade. We consider a number of factors before consulting on the removal of payphones, including whether others are available nearby and usage. We are currently consulting with Cheshire West and Chester Council on the proposed removal two payphones in Neston, providing the community the chance to comment on our proposals.

"As part of the consultation we are also offering communities the chance to adopt traditional red ‘heritage' phone boxes for just £1 through our Adopt a Kiosk scheme and transform them into something inspirational for their local area. For more details visit bt.com/adopt

"The need to provide payphones for use in emergency situations is also diminishing all the time, with at least 98 per cent of the UK having either 3G or 4G coverage. This is important because as long as there is network coverage, it's now possible to call the emergency services, even when there is no credit or no coverage from your own mobile provider."


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At 13:40 on 14th January 2020, Vigilant commented:
Following on from an earlier story, would these phone boxes not be absolutely ideal locations for defibrillators ?
They are dry, accessible to the public, visible.
I appreciate the Royal Oak already has one but what about the other two positions ?
At 21:30 on 14th January 2020, j commented:
I just had a look at the adopt a kiosk scheme and this is exactly what some have been used for fab idea
At 19:51 on 22nd January 2020, christine commented:
Not a bad idea to keep them, they are also part of our heritage, why remove them. Not everybody has a mobile phone, think of the elderly. If we have a major power cut landlines are the only things that work, think about it, might save someone's life.

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