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Local Independent Neston Businesses Put Community First

Published: 2nd September 2020 11:18

Two popular local eateries in Neston have pinned their colours to the mast and put community safety before profit.

Elephant Bank and The Blue Bicycle, Neston

As a team member at Elephant Bank in Neston had a suspected case of COVID-19, the decision was made to immediately close the restaurant for a deep clean.  In a statement, the Elephant team further confirmed that the Bank would remain closed for up to 14 days to allow staff to self-isolate as a precaution.

Even though there is no crossover between staff at the Bank and those at Elephant Lounge in Parkgate, the decision was also taken, as a further precaution, to close the Lounge for today, Wednesday 2 September, to allow staff to be tested for their own reassurance.

A spokesperson for Elephant Collective said: "We feel it is important to take this suspected case seriously and although not required, we have have taken the decision to close Elephant Bank for 14 days to protect the safety of our community and will reopen upon completion of a deep clean by a specialist company and upon all staff from Elephant Bank completing isolation.

"We will be working closely with the UK Government Guidelines, the NHS Test and Trace Service and the local authority of the PHE to ensure #ElephantBank is a safe space for both our patrons and staff.

"These are extremely unique and exceptional times. We love our community deeply and the most important part of all of this is your health and safety."

Following this, The Blue Bicycle, located just a few doors from Elephant Bank, decided to be ultra-cautious and close for the day for deep cleaning and to allow staff to be tested.  A spokesperson said: "We would like to reassure everyone that this is a precautionary measure and we remain confident in our strict hygiene policies.

"Of course, we will keep you all fully up to date as results come through and following any government guidelines as required."

Editor's Note:  These two local, independent businesses deserve our gratitude for their swift and comprehensive reaction to this situation.  Coming at a time when many businesses are struggling due to the effects of lockdown, it makes their decision to temporarily close for the safety of the community all the more admirable.  I strongly encourage everyone to show their support to these and other local businesses as they continue to work hard to keep going, keep jobs in the community and to ensure our town thrives into the future.


We have also become aware that Neston Pet Supplies has had to temporarily suspend dog grooming services, due to contact with a positive Covid case. However, the shop remains open as usual as there is a 'team B' in place while the staff members affected self-isolate.

Vanessa's Hair Designs & Beauty have also taken the decision to close at least for the day on Wednesday 2nd September.  Vanessa has explained that this is precautionary and they will reopen either on Thursday or Friday, provided none of her clients have been contacted by Test & Trace following the news reported above.

Coral Jade Hair & Beauty in Little Neston has also closed for Thursday and Friday, in order to carry out a deep clean as a precautionary measure. 

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Carrie Spacey
At 11:55 on 2nd September 2020, Carrie Spacey responded:
In an update posted on social media just now, Elephant Collective have confirmed that the staff member has, unfortunately, tested postive. They say: "We have spoken with the Local Council, Public Health England and have provided details to NHS Test and Trace service who are the ones who will now take over and contact anybody who could have been in close proximity contact with the staff member. We kindly ask you not to get in touch with us as there is no more information we can give you at this present moment in time. "
At 12:02 on 2nd September 2020, EvelynC commented:
This just makes me more confident to visit as soon as possible I will feel safe going out to either premises knowing how seriously they take their customers safety thank you from the residents of Neston
CO Jones
At 13:29 on 2nd September 2020, CO Jones commented:
Fair play to them for the honesty and doing the right thing.

Clearly this is not all over by any stretch of the imagination.

Ruben B
At 18:08 on 2nd September 2020, Ruben B commented:
A comment was placed here earlier today criticising the Elephant's lack of recording customers details for Track and Trace purposes. For some reason it hasn' been published.
CO Jones
At 18:14 on 2nd September 2020, CO Jones commented:
That is a fair point Ruben. Does anyone else feel entirely comfortable with the relatively laissez-faire attitude to scanning a QR code?

I scanned it the other day when in for a couple of beers and it didn't work.

Technology is not always the answer and I would have thought it pretty vital that all customers can be contacted following this? Nobody has contacted me yet.
CO Jones
At 18:18 on 2nd September 2020, CO Jones commented:
To further add, if I asked my mother of she had scanned the QR code ? She would be completely baffled.

You need to take it down a level folks. Pen and paper being Plan A
CO Jones
At 18:22 on 2nd September 2020, CO Jones commented:
And if you want to reduce contact points then the member of staff can ask the customer for their details and they can log them. That would work wouldn't it?
Ruben B
At 18:28 on 2nd September 2020, Ruben B commented:
When we visited the Red Lion in Parkgate we were asked for our phone details and they were written on a list.

(Editor) Looking at the last few comments might it be fair journalism if the earlier comment was replaced?
Carrie Spacey
At 18:52 on 2nd September 2020, Carrie Spacey responded:
Ruben, anyone can report a comment and it then comes to admin for review. In this case, I have reviewed the reported comment and do not feel inclined to reinstate it. If you would like to make your point without the scathing sarcasm, you may. This site is committed to supporting local businesses, now more than ever. Constructive comment is welcome, but sarcasm and abuse has no place.
Ruben B
At 21:18 on 2nd September 2020, Ruben B commented:
There was no "scathing sarcasm" in that comment. It was a true reflection on what people in this locality are thinking and saying about that business. Not all the comments are on this platform. It is all well and good supporting local businesses, you should be supporting the safety of the local people as well.

Perhaps you would like to describe what the "Scathing sarcasm" was in your opinion.

You need to log in before you can do that! It's only a quick registration process to join the AMA network and completely free.

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