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ISS Healthcare calls for people to look out for older people’s mental health

Published: 29th September 2020 13:53


A LEADING Welsh home care provider is urging people to look out for elderly loved-one’s mental health as part of World Mental Health Day next month (October 10, 2020).

This year’s theme is ‘mental health for all’ and ISS Healthcare says the elderly are some of the most susceptible to issues due to loneliness, exacerbated by the current pandemic.

Caroline Jones, Regional Manager at ISS Healthcare, which provides care to people in their own homes in Torfaen and the surrounding areas and has offices at Torfaen Business Centre, said: “For many elderly people, living alone is bad enough, but throw in the Coronavirus pandemic, and the lockdown restrictions, and this has made the situation 10 times harder for them. The social isolation and loss of routine can have a huge impact, leading to confusion, loneliness and, as research has found, declining mental health.

“We wanted to show our support on World Mental Health Day and hope the kind and caring people of Wales will follow our lead and check in on their loved-ones, neighbours or friends, from a safe, social distance.

“We want people to remember the older generation at this unprecedented point in our world history. Anything you can do, from a simple phone call, letter or zoom call, to a socially distanced cup of tea, to put a smile on their faces will be a big help during these worrying times. Remember, always to keep two metres away from anyone who is not a member of your own household, wash your hands regularly, wash them well and, also, keep wiping down surfaces.

“Our carers ensure our service users see a friendly face daily, but many others don’t have this, so we’re urging people to step-up their contact with the elderly members of their community, but doing it, clearly, at a safe social distance.”

World Mental Health Day is an international day for global mental health education, awareness and advocacy again social stigma. It was first celebrated in 1992 at the initiative of the World Federation for Mental Health, a global mental health organisation with members and contacts in more than 150 countries.

ISS Healthcare provides care support to thousands of people, with services commissioned through authorities in the area or purchased privately by individual service users or their families.

Its aim is to deliver care, which improves the lives of its service users and that treats them, and their families, with respect, dignity and compassion.

ISS Healthcare believes its services should not only comply with regulatory standards, but that it also delivers excellence and promote overall wellbeing.

It offers flexible and supported work for kind, committed and reliable people, who have excellent communication skills and a genuine care for others.

Caroline added: “Being a carer is a highly skilled, professional vocational occupation that is essential to the fabric of our society and the beauty of a job for life means people can start at the very bottom and work their way up with training and qualifications.

“We’re looking for kind and caring individuals to join our team. We can offer people who work in rural areas the opportunity to become a carer in their community. We have found that there are often people living in the same small community as someone who needs care and support and who would be pleased to work for us, if only with one or two people.

“Anyone looking for work can register with us and we can let them know when work becomes available in their area. Working in a close-knit community enables a richer relationship between the carer and the person supported, as they can have more in common and can also pop in more easily. 

“Where this kind of match between the person needing support and the carer can be made it also helps enormously with safety during the winter months, as locally based carers can almost always reach someone even in heavy rain or snow.”

To enquire about a position, people can call ISS Healthcare on 01495 759977 or leave a message on its Facebook page at https://bit.ly/345tgvU. Alternatively, people can apply for positions via Indeed at https://indeedhi.re/2JBKAiU.

New recruits are given free uniforms, access to national staff discount scheme for many major brands, as well as 28 days paid holiday, paid travel between calls and paid mileage.

“We offer competitive wages, generous holiday allocation and a refer a friend bonus scheme. It is a great opportunity for people to achieve recognised qualifications and they’ll also have access to exclusive discounts online and in-store from retailers including Tesco, Primark and Argos, as well as discounts covering holidays and electrical goods.

Being a carer is a highly skilled, professional vocational occupation that is essential to the fabric of our society and the beauty of a job for life means people can start by training with us and work their way up the career ladder gaining further training and qualifications. In today’s changing world of employment, we pride ourselves on being able to offer long-term job security and career prospects.

“Thanks to modern technology we are able to conduct interviews via FaceTime and Skype for speed and to ensure people don’t leave their homes unnecessarily. We could receive a person’s application and have them on a FaceTime call the same day. The Government has also taken steps to ensure a quicker turnaround on DBS checks, so we can get people into work even quicker.”

For more information about ISS Healthcare, please call 01495 759977 or visit www.isshealthcare.co.uk

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