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Despite recession – care provider has vacancies in Wales

Published: 25th September 2020 11:40


A WELSH home care provider is calling for individuals to become care workers as demand for carers continues to rise despite the recession and job losses in other sectors (September 2020).

As other industries face uncertain futures, ISS Healthcare, which provides care to its service users across Torfaen and the surrounding areas, is looking for new staff to start now.

Caroline Jones, Regional Manager at ISS Healthcare, which has offices at Torfaen Business Centre, said: “Despite the UK economy now entering into a technical recession, following a 20% fall in gross domestic product (GDP) during the second quarter of this year, our company is going from strength-to-strength.

“Demand for care is so high, our team is always expanding and we’re regularly taking on new workers to provide expert care across Wales.

“There have been lots of announcements regarding closures and planned closures of retail stores in this part of the world, including DW Sports, Carphone Warehouse and Hawkin’s Bazaar and Laura Ashley. With fears of potential greater restrictions in the next six months due to COVID-19, anyone concerned about their employment prospects should rest assured, as we have roles for the right candidates that represent jobs for life.

“We want to reassure people who are being made redundant from customer facing roles in Wales that we have vacancies with immediate start for the right candidates and our jobs offer security and longevity.

“No experience is necessary, just a willingness to care and to learn. We offer free, full training, which includes a company induction, first aid, information on dementia, health and safety, food safety, infection control, handling medication and moving and handling service users, with the opportunity to achieve industry-recognised qualifications after the initial six months probationary period.

“There are lots of opportunities for internal advancement for all our team members who show commitment, reliability and true passion. We provide a great support network for carers too. Care is a key worker occupation, as we’re helping to protect the NHS this autumn and winter as COVID-19 cases rise. We’re keeping the vulnerable and elderly safely at home, freeing up doctors and nurses time to treat those in need.”

ISS Healthcare provides care support to thousands of people, with services commissioned through authorities in the area or purchased privately by individual service users or their families.

Its aim is to deliver care, which improves the lives of its service users and that treats them, and their families, with respect, dignity and compassion.

ISS Healthcare believes its services should not only comply with regulatory standards, but that it also delivers excellence and promote overall wellbeing.

It offers flexible and supported work for kind, committed and reliable people, who have excellent communication skills and a genuine care for others.


Caroline added: “Being a carer is a highly skilled, professional vocational occupation that is essential to the fabric of our society and the beauty of a job for life means people can start at the very bottom and work their way up with training and qualifications.


“We’re looking for kind and caring individuals to join our team. We can offer people who work in rural areas the opportunity to become a carer in their community. We have found that there are often people living in the same small community as someone who needs care and support and who would be pleased to work for us, if only with one or two people. 


“Anyone looking for work can register with us and we can let them know when work becomes available in their area. Working in a close-knit community enables a richer relationship between the carer and the person supported, as they can have more in common and can also pop in more easily. 


“Where this kind of match between the person needing support and the carer can be made it also helps enormously with safety during the winter months, as locally based carers can almost always reach someone even in heavy rain or snow.”


To enquire about a position, people can call ISS Healthcare on 01495 759977 or leave a message on its Facebook page at https://bit.ly/345tgvU. Alternatively, people can apply for positions via Indeed at https://indeedhi.re/2JBKAiU.


New recruits are given free uniforms, access to national staff discount scheme for many major brands, as well as 28 days paid holiday, paid travel between calls and paid mileage.

“We offer competitive wages, generous holiday allocation and a refer a friend bonus scheme. It is a great opportunity for people to achieve recognised qualifications and they’ll also have access to exclusive discounts online and in-store from retailers including Tesco, Primark and Argos, as well as discounts covering holidays and electrical goods.

Being a carer is a highly skilled, professional vocational occupation that is essential to the fabric of our society and the beauty of a job for life means people can start by training with us and work their way up the career ladder gaining further training and qualifications. In today’s changing world of employment, we pride ourselves on being able to offer long-term job security and career prospects.

“Thanks to modern technology we are able to conduct interviews via FaceTime and Skype for speed and to ensure people don’t leave their homes unnecessarily. We could receive a person’s application and have them on a FaceTime call the same day. The Government has also taken steps to ensure a quicker turnaround on DBS checks, so we can get people into work even quicker.”

For more information about ISS Healthcare, please call 01495 759977 or visit www.isshealthcare.co.uk

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